Last Updated: March 2026
At Green Cosmo, customer satisfaction is paramount. We supply professional-grade formulations and understand the importance of receiving them in perfect condition.
We understand that transit damages can occasionally occur despite our rigorous packaging standards. We are committed to rectifying such unfortunate events swiftly.
Should any of our products be damaged during transit, customers are entitled to an exchange of the same product at no additional cost.
Please note: Due to the cosmetic and hygienic nature of our B2B products, we cannot accept returns or provide refunds for products that have been opened or used unless they are declared defective by our quality assurance team.